SYSTEM ADMINPERSISTED TO/CONFIG

Configuration

Master inputs that feed every model: shift library, leave quotas, service rates, optimisation constraints, and touchpoint timing curves.

Approved shift definitions. The MIP-based shift designer and the CP-SAT roster solver both read this list - adding or removing a shift changes the next solve immediately.

NAMESTARTENDHOURSOVERNIGHT

ITEM	VALUE	SCOPE	STATUS
Annual leave quota	18 days	per staff member	approved
Sick buffer	4.5%	role-level reserve	active
Training holdback	2.0%	monthly allocation	active

ITEM	VALUE	SCOPE	STATUS
Security lane	325 pax/hour	standard lane	active
Check-in desk	58 pax/hour	agent desk	active
Bag drop	72 bags/hour	self-service island	active

ITEM	VALUE	SCOPE	STATUS
Max travel move	12 min	intra-terminal	hard
Min rest between shifts	11 hours	contract rule	hard
Queue breach threshold	85%	15-min bucket	soft

ITEM	VALUE	SCOPE	STATUS
T1 security peak	06:30-09:30	morning wave	active
T2 security peak	07:00-10:00	transatlantic wave	active
Gate boarding peak	15:00-18:30	evening departures	active

ITEM	VALUE	SCOPE	STATUS
Security wait target	15 min	P80	active
Check-in wait target	12 min	P80	active
Pre-clearance wait target	18 min	P80	active

ITEM	VALUE	SCOPE	STATUS
SecurityOfficer	Security / fast-track	cross-terminal	certified
CheckinAgent	Check-in / bag drop	desk systems	certified
GateAgent	Boarding / pier ops	stand familiar	certified