HORIZON
D
today - selected
Short-term · 1–3 day plan
Phase 1 MIP-optimised shift design across roles, with hour-by-hour coverage vs demand and roster board for the operating day.
EXPECTED PAX
91.0k
forecast pax - selected day
STAFF ON DUTY
2,063
total rostered
COVERAGE GAPS
8
touchpoint x hour cells with staffed < required
WEAKEST TOUCHPOINT
T2 Security
-3 FTE - 07:30-09:30
Coverage heatmap · required vs staffed
green = covered · amber = tight · red = gap
TOUCHPOINT0607080910111213141516
Check-in A (T1)
Check-in B (T1)
Sec North (T1)
Sec South (T1)
Pier A (T1)
Pier B (T1)
Check-in G (T2)
T2 Security (T2)
Pier C (T2)
Pier D (T2)
Role plan · ranked actions
| ROLE | REQUIRED | STAFFED | GAP | RECOMMENDATION |
|---|---|---|---|---|
| SecurityOfficer | 196 | 188 | -8 | Move 6 from fast track and 2 from reserve |
| CheckinAgent | 214 | 207 | -7 | Open T2 flex desks and rebalance F/H to G |
| GateAgent | 155 | 148 | -7 | Move 5 T1 gate agents to piers A/B |
| BaggageHandler | 126 | 129 | +3 | Hold surplus for 14:00 wave |
| DutyManager | 8 | 8 | 0 | No action |